Customer Development Manager - FMCG

PURPOSE :

- Drive exponential business growth through focused strategies and a high performing agile sales team to deliver sustainable RE & Brand growth.

KEY ACCOUNTABILITY:

- Design Business Strategy focusing on RE & Brand Growth across the Region in partnership with Retail Marketing, New Retail and Brand Teams.

Build a High Performing Team to execute the business strategy.

- Re-evaluate existing roles & redefine that in context of limitless / new retail.

- Evaluate existing talent against the redefined roles & create an action plan to - develop/engage/retain or part ways (if required) with specific timelines.

- Elevate & empower roles by assigning additional responsibilities (appoint as SPOC etc).

Build Omni Channel & Analytics Capabilities through:

- Individual & Team Capability Building.

- Process Enhancements.

- Structural Changes (if required)

- Drive a culture that focuses on strategic priorities, builds empowered teams, experiments to accelerate innovation, is data driven and digitally connected.

- Demonstrate Diversity, Inclusion and Equity to lead a culture that champions diversity and promotes inclusion as one of the key enablers to achieving CP's strategic ambitions.

SKILLS AND COMPETENCIES:

- Strong bias for action with a proven track record for ability to navigate complexity and ambiguity.

- Strong leadership & coaching skills demonstrating an ability to influence across organizational boundaries.

- Inclusive Leadership with experience in developing and leading diverse teams while promoting cultural intelligence and embracing diversity and inclusiveness wholeheartedly.

- Strategic leadership with strong understanding of the external environment and how it impacts business growth along with experience in creating sharp priorities and objectives, leading to strong business results.

- Lead the team with a growth mindset; accelerate performance through accountability whilst being inclusive and purposeful.

- Proven ability leading and growing large scale multi-functional teams while cultivating a culture of experimentation and digital mindset

CAREER EXPERIENCES:

- Must have: Experiences across traditional and modern trade across channels and geos.

- Good to have: Lead transformation projects - Optimize delivery/Go to market strategies