Customer Demand & NPD Professional - Sweets & Confectionery Products

Customer Demand & NPD Professional

Our Client :

Our client is a privately owned company, which produces and distributes sweets and confectionery products in more than 150 countries worldwide. Employing over 15,000 employees and operating over 30 companies around the world, this organization has a true global reach.

The Position :

We are looking to place a Customer Demand and NPD Executive within the Logistics/Supply Chain Department, to act as the primary contact for factories with respect to NPD, Ingredients Regulatory Compliance, Customer Demand Planning and management of buffer stocks (stored at factories/3rd party warehouses). To coordinate with factories, Marketing team, Group regulatory team to check country compliances before NPDs are finalised.

Tasks & Responsibilities :

NPD & Ingredients Regulatory Compliance :

- Act as the key point of contact for factories, responsible for follow up and coordination between factory SCM/P&T teams and local marketing team/s in managing all aspects of the NPD process.

- Receive NPD brief from Marketing, collect and consolidate sales volume projections from Marketing & Sales Managers, and undertake preliminary operational & capacity evaluation with respective factory SCM teams.

- Based on NPD brief received from local marketing team/s, request respective factory team/s to secure new product information and share back the same with local marketing team to enable them to initiate a regulatory compliance check by Group Regulatory team.

Demand Planning & Management of Finished goods stocks :

- Improve forecasting process to achieve higher forecast accuracy to factories.

- Analyse customer's demand (Orders + Forecast) on a monthly basis, compare with allocated capacity and pro-actively highlight variations in demand and check for possible short term/long term solutions to address the same.

- Manage/Prioritize production of orders in factories based on the allocated capacity -after consulting all stakeholders.

- Monitor/Manage Inventories (Stocks of Finished goods) at factories as well as at 3rd party warehouses in line with agreed Inventory norms

- Coordinate with factory team/EMEA Sales & Marketing team & 3PL team in ensuring Inventory management in a way to efficiently utilise the resources without wastage.

- Responsible for measuring and publishing agreed Key Performance Indicators (KPIs)

- Responsible for monitoring / measuring and improving supply OTIF from factories to all customers.

Profile & Background :

- 5 + years experience in in Supply Chain (especially in Demand/project planning)

- Bachelor Degree in Business / Management studies

- FMCG experience

- Factory experience in foreign territories is an advantage

IT Skills : SAP, MS office, MS projects and other Key computer applications

- Strong functional competence

- Excellent Communication skills

- Good inter-personal skills

- Ability to persuade / influence the timeline

- Able to handle time pressure /stress

- Able to work in a multi-cultural environment

- Ability to manage multiple priorities

Other :

Competitive Package

Start Date - Jan/Feb 2017

Position is located in Dubai