Customer Care Manager

- Support the local operations team in the day to day complaint management, redressal of key campaigns and clients for the company.

- Resp include complaint management, complaint investigation, reward submission, redressal communication & complaint analysis.

- Looking for- MBA/PG with exp in call center, preferably managing FMCG clients and complaints.

- Should be tuned to today’s mobile technology, VAS and systems.

- Excellent communication skills required.