Customer Analytics Role - Products Domain

Hiring for a leading MNC

Job Position-Analytics

Key Responsibilities:

Provide consulting support to solve for business problems in the area of customer analytics for the Products domain through Predictive analytics based solutions and perform quantitative ad-hoc analyses to create valuable insights from data.

Develop methodologies to support Customer Analytical

- Develop predictive analytics based solutions for

Customer Segmentation

Statistical Models across customer Lifecycle

Attrition / Cross-Sell / Upsell Propensity Models

Customer Lifetime Value

Pricing Analytics

Web Analytics

Key Competencies and Characteristics:

- Proficiency in one or more of analytical tools such as SAS product suite (Base Stat, E-miner, SAS EGRC), SPSS, SQL, KXEN and any other statistical tools such as R, Matlab etc.

- Advanced Excel including VBA and PowerPoint skills

- Consulting skills and project management experience is preferred

Must have Skill set:

- Predictive analytics

- Clustering