Cultfit - Program Manager

About Us:

Curefit Healthcare Pvt Ltd is India's largest fitness company, founded in 2016 by Mukesh Bansal and Ankit Nagori. We operate through two brands-cult.fit and cult.sport-with a mission to make fitness fun, easy, and accessible. cult.fit offers group workouts, online classes, sports facilities, and personalized fitness solutions at centers and partner gyms across India. cult.sport focuses on simplifying health and well-being by providing smart fitness products, including high-quality sportswear, home workout equipment, bicycles, and nutraceuticals.

Role Overview:

As a Program Manager, you will be responsible for driving strategic initiatives, optimizing operational efficiency, and identifying growth opportunities. This role demands strong analytical abilities, problem-solving skills, and a hands-on approach to improving business processes.

Key Responsibilities:

- Identify improvement areas within business processes and implement corrective measures.

- Drive growth by exploring and optimizing new channels such as ToF (Top of Funnel), VM campaigns, CRM campaigns, and offline campaigns.

- Monitor hiring trends and employee churn across various verticals.

- Plan, execute, and scale new pilots and initiatives, ensuring thorough testing and evaluation.

- Ensure the timely delivery of daily, weekly, and monthly operational goals.

- Conduct center visits to gather insights on customer experience and conversion funnels.

- Contribute to product improvement initiatives by identifying customer needs and market trends.

Ideal Candidate Profile:

- 2-4 years of experience in program management or a generalist role with a strong business acumen.

- Proficiency in Microsoft Excel / Google Sheets with strong analytical skills.

- Ability to interpret data and make data-driven decisions.

- Willingness to conduct field visits and gain firsthand insights into operations and customer experiences.

- Strong problem-solving skills and a proactive mindset.