Cultfit - Cluster Manager - Marketing & Sales

Responsibilities:

Operational Excellence:

- Develop and implement strategies to optimize operational efficiency and profitability within the cluster.

- Oversee daily operations, ensuring adherence to company policies and procedures.

- Monitor inventory levels, manage costs, and implement cost-saving measures.

- Provide coaching and mentorship to store/branch/franchise staff, fostering a high-performing team environment.

- Conduct regular performance reviews and identify areas for improvement.

- Ensure a positive customer experience across all touchpoints.

Business Development & Growth :

- Develop and execute targeted sales and marketing strategies to drive revenue growth for your assigned cluster.

- Foster strong relationships with local communities and businesses to identify growth opportunities.

- Set and exceed sales targets for your cluster.

- Contribute to the development and implementation of localized marketing campaigns.

Leadership & Communication:

- Provide strong leadership and direction to your team, motivating them to achieve their full potential.

- Possess excellent communication and interpersonal skills to build strong relationships with both internal and external stakeholders.

- Clearly communicate business objectives and performance expectations to your team.

- Prepare and deliver regular reports on operational and sales performance.

Qualifications :

- Bachelor's degree in Business Administration, Retail Management, or a related field (MBA preferred).

- Minimum 5+ years of experience in a leadership or management role within a retail, franchise, or similar industry.

- Proven track record of successfully managing multiple locations and achieving operational excellence.

- Strong understanding of retail operations, customer service, and inventory management.

- Experience in business development and sales execution at a local level is a plus.

- Excellent communication, interpersonal, and leadership skills.

- Ability to work independently as well as lead and motivate a team.

- Strong analytical and problem-solving skills with a data-driven approach