CRMnext - Project Manager - Engagement Service Group

Department : Engagement Service Group

Education:

First division (60%) in Xth, XIIth and B.E. /B.Tech. is mandatory.

Special Skills:

- Minimum 2-3 years experience in Software Development is must.

- Minimum 2 - 3 years experience in Project Management role is must.

Certifications :

- PMP, Prince 2, Six Sigma certification will be added advantage

Key Roles and Responsibilities

The position seeks proven leaders who can manage enterprise level projects and deliver to exceed customer expectations.

Job Responsibilities

- Understand the CRM product, industry specific requirements and implementations

- Manage Project end to end from Planning to Closure using project management best practices

- Responsible for overall project deliverables- Scoping, Project plan, Requirement document, Proposals and other requisite documents.

- Understand customers- CRM process requirements by interacting with stakeholders across organization from top management to end users. If required, re-engineer business processes to ensure successful CRM roll-out.

- Solution the client requirements balancing the value proposition and scope.

- Coordinating with multiple internal and external teams for project delivery

- Manage, mentor and develop project team members in line with growth aspirations of both individual and organization

Minimum Knowledge, Skills and Abilities

Eligibility Criteria:

- Educational Qualification: B.E./B.Tech./MCA/M.E./M.Tech with 10 to 12 year experience in technology led project

- Xth - 60% and XIIth - 60%, B.E./B.Tech/MCA/M.Tech - 60%

- Minimum 1-2 year experience is software Development is must.

Desired Profile

- Project management skills- Planning, Organizing, Risk identification and mitigation, delivery quality and timelines

- Strong people management and team management skills

- Business analysis, critical thinking, conflict management and problem solving skills

- Excellent verbal and written communication for influencing and leading customer facing engagements

- Strong Technical background

- Knowledge of global best practices in CRM space

- Experience in BFSI domain shall be preferred but not mandatory.

Technical Skills

- Proficient in project management software

- Abreast with latest Technology trends

- Exposure to Microsoft .NET framework and databases is a plus.

Driven by a Passion for Excellence

Acidaes Solutions Pvt. Ltd. is a fast growing specialist Customer Relationship Management (CRM) product IT company providing ultra-scalable CRM solutions. It offers CRMNEXT, our flagship and award winning CRM platform to leading enterprises both on cloud as well as on-premise models. - We consistently focus on using the state of art technology solutions to provide leading product capabilities to our customers.

CRMNEXT is one of the leading players in the BFSI segment and runs the largest CRM deployments in banking in entire Asia Pacific. It's the youngest player on Gartner Magic Quadrant. The product has won various awards like Gartner CRM Excellence Award, Asia Banker award, Red Herring Asia 100, Celent Model banking Award, Stevie Award etc

The company has practice leadership in multiple industry verticals and in a short span, it has created many model implementations in verticals like Banking, Insurance, Financial Services, Media, and Pharmaceuticals. CRMNEXT has been often recognized by the industry for its path breaking technical capabilities and high quality implementations.- We work very closely with our customers, leveraging our extensive domain expertise and IT research lab facilities to enhance their business efficiency by improving processes and practices. This combination of our CRM competency, passion and commitment to deliver results for our clients are the key to our success in the global market.

Industry leaders like ICICI Bank, HDFC Bank, Axis Bank, National Bank of Fujairah (Dubai), Bajaj Auto Finance, Housing Finance Bank, Fullerton Securities (A Temasek Group company), Tata AIA Life Insurance, Max Life Insurance, Reliance Capital and many more have chosen CRMNEXT as their preferred choice of CRM platform to implement and optimize their CRM initiatives."

To know more about us, log into www.CRMNEXT.com