CRMNEXT - Product Manager - AI & Analytics - IIT/BITS/NIT

Acidaes Solutions Pvt. Ltd.

- CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT's customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement.

For more information, visit us at www.crmnext.com

Currently we are hiring for Product Manager- AI and Analytics :

- Looking for a highly skilled Product Manager, to look for a deep IP technology platform company.Candidate must have deep understanding of AI, Analytics and Banking domain. He/She should be a strategic thinker, an effective communicator and an expert in technological and roadmap development to set a vision for the platform evolution. Candidate will act as both a technology and business expert, making decisions that will impact the current and future operations of the company. Understanding of the CRM space is a must.

Qualifications:

1. Engineering (B.E./B.Tech) from a premium institute, minimum 10 yrs. of experience

2. Product Management experience building SaaS or Enterprise B2B products

3. Ability to communicate with stakeholders across diverse domains like technology, business and commercial in their functional language

4. Excellent Negotiation and facilitation skills for effective stakeholder management at different levels within the team, organization and with clients.

5. Risk management, mitigation and also flexible to address and solve problems with short-term and long term solution.

Cultural attributes: 

1. Staying on top of technology trends and developments.

2. Good people skill, leading by motivation

3. Ability to take on challenges and deliver against intense timeline pressure

4. Skills to ideate with customer and build co-innovation teams

5. Imbibes a keen, always on learning culture

Job Description :

1. Setting a vision for product roadmap will evolve.

a. Define Product roadmap for 24- 36 months in terms of planning, prioritization, tracking and stake-holders dependency management

b. Develop a vision & strategy for the product by assessing and anticipating market/ industry trends, as well as giving a direction to the sales and marketing which will enable the business to become market leaders

c. Define metrics that help asses business performance and measure feature/ release specific success

d. Conduct market research and competition risk assessment to design new use case (stories,framing user interfaces and flows) across domains on new trends and top features

e. Identify venues of improvement, opportunities to push the product in market and enhance lead generation which will ace the product in current scenario and drive business growth

2. Enabling financial success:

a. Design pricing in terms of licensing models, implementation services and support requirement for product/platforms

b. Work out financial models, revenue & cost models to compliment product planning

c. Mentor the internal teams like development, tech, sales and marketing in building synergies towards product enhancement

d. Enable a culture of - Frugal Innovation-

3. Establish thought leadership:

a. Demonstrate thought leadership through whitepapers, panel discussions, blogs and case studies which will also help in gaining market and industry insights through these interaction

b. Have a polyglot mind-set with the holistic development of product across its interfaces on desktop, web and mobile to enrich the client experience

Shikha Srivastava |HR
T: 8929553709