CRMNext - Presales Solution Consultant

Roles and Responsibilities:

- Part of the team for managing and facilitating the sales opportunities within the assigned account.

- Responsible for mining of the accounts to identify and materialize up selling and cross selling opportunities to achieve their targets.

- Create and maintain a customer relationship optimizing customer excellence.

- Maintain regular reports of progress and forecasts to internal and external stakeholders.

- Configure the product as required for various client demos.

Skills Required:

- Experience in working on CRM based product mandatory.

- Strong customer engagement skills.

- Extrovert - Does not mind calling new / unknown people.

- Business analysis, critical thinking, conflict management and problem solving skills.

- Excellent verbal and written communication for influencing and leading customer facing engagements.

- Good negotiation and presentation skills. Candidate should be able to create business cases and articulate business value proposition to the customer.

- Drive product adoption across different business lines and within the client organization.

- Identify, develop and maintain relations with present clients.

- Experience in BFSI domain is preferred.