CRMNEXT - Assistant Manager - Project Management

Key Roles and Responsibilities

The position seeks proven leaders who can manage enterprise level projects and deliver to exceed customer expectations.

 Job Responsibilities:

- Understand the CRM product, industry-specific requirements and implementations

- Manage Project end to end from Planning to Closure using project management best practices

- Responsible for overall project deliverables- Scoping, Project plan, Requirement document, Proposals and other requisite documents. 

- Understand customers- CRM process requirements by interacting with stakeholders across the organization from top management to end-users. If required, re-engineer business processes to ensure successful CRM roll-out.

- Solution the client requirements balancing the value proposition and scope.

- Coordinating with multiple internal and external teams for project delivery 

- Manage, mentor and develop project team members in line with growth aspirations of both individual and organization

Minimum Knowledge, Skills and Abilities Eligibility Criteria:

- Educational Qualification: B.E./B.Tech./MCA/M.E./M.Tech with 8 to 9 year experience in technology led project - Xth - 60% and XIIth - 60%, B.E./B.Tech/MCA/M.Tech - 60%

- Minimum 1-2 year experience is software development is must.

Desired Profile

- Project management skills- Planning, Organizing, Risk identification and mitigation, delivery quality and timelines 

- Strong people management and team management skills

- Business analysis, critical thinking, conflict management and problem-solving skills

- Excellent verbal and written communication for influencing and leading customer-facing engagements 

- Strong Technical background

- Knowledge of global best practices in CRM space 

- Experience in BFSI domain shall be preferred but not mandatory. 

Technical Skills :

- Proficient in project management software 

- Abreast with latest Technology trends

- Exposure to Microsoft .NET framework and databases is a plus.