CRM Analytics Delivery - KPO

Key Responsibilities - Details:

- Work closely with the client analytics team to deliver consumer insights aimed at improving consumer engagement and retention.

- Understand business requirements, conceptualize analysis framework, define data requirements, perform the analysis, and coordinate implementation with other business partners.

- Create presentations that present the - story- from the analysis to clients.

- Work collaboratively as a part of the larger client team to understand requirements and provide relevant solutions.

- Hands, on Client facing role - Candidate will work directly with senior members of our clients- analytics & insights team.

Essential Skills And Qualities:

- Good marketing domain knowledge, particularly in the CRM domain.

- Comfortable with SAS/SQL. Experience on working with large databases.

- Good Microsoft Excel and PowerPoint skills required.

- Should be good at analytical thinking & breaking down large problems into solvable chunks.

- Able to form relationships, build trust and work collaboratively on small and large teams across functions.

- Should be willing to continuously coordinate with clients and teams in India.

Essential Skills And Qualities:

- Master's degree (MS, MBA, etc.) with a major in quantitative field (Statistics, Predictive Analytics, Economics, Mathematics etc.). Bachelor's degree from a good institute would also be considered.

- 5 -7 years of CRM related analytics experience (Direct Marketing or Retail expertise would be ideal).

- Prior experience on working with offshore / geographically diverse teams is a definite plus.

Visit us Rinalytics Advisors- ONLY Analytics: ONLY Leadership roles

Connect with me on linkedin: http://www.linkedin.com/in/manavdas or call me manav@9986460308 to know more.