CRISIL - Knowledge Management

Manager - Knowledge Management

Location : US (Candidates with H1-B visa only need to apply )

- Experienced Knowledge Management professional who has at least 4-6 years of revelant experience

- Hand-on contributor who can drive a knowledge management program independently and with little oversight

- Review and refine the current KM framework and practices and strengthen the same. Revamp the KM portal wherever required

- Knowledge related to Metadata, Taxonomy and Indexing of documents

- Ability to develops reusable templates, process assets, best practices documents etc.

- Ability to communicate effectively with CKO, senior stakeholders, understand their KM challenges, develop and maintain tactical and strategic plan of action, and report them on periodic basis (weekly, monthly, as needed).

- Ability to represent the KM team and talk about the team/initiatives in front of the senior management at client’s end.

- Knowledge/experience in content management or portal systems

- Excellent client management skills

- Strong communications skills (both oral and written)

- Excellent problem solving and presentation skills

- Understands the lifecycle of knowledge/information, challenges involved, and ways to drive spread of KM culture. Is aware of and applies key trends or best practices of KM to help the CKO to spread the KM culture

- Multi-tasking and ability to deal with multiple initiatives at ease

- Adept in the usage of tools such as MS Office, MS Visio, MOSS/ Sharepoint 2007,2010, etc.

- Capability to handle sensitive and complex issues with discretion and good judgment

- Establish, sustain and nurture KM best practices adoption across the organization.

- Manage interactions and expectations with internal clients to shape their Content Management requirements and work on it or delegate, as required.

- Increase collaboration and facilitate knowledge creation, sharing and harvesting among the key stakeholders at client’s end.

- Support practices to leverage/customize KM platform, and adopt taxonomy and best practices to make it easy to find, organize and share the right knowledge

- Tracking the latest trends in knowledge management and suggesting the same to the CKO at the client’s end.

To apply, please click on the button below.