Institutional Credit Management (ICM) is a critical component of the banks First Line of defense for wholesale and counterparty credit risk management and works with Independent Risk teams to ensure best-in-class risk and controls, as well as client responsiveness. Key responsibilities of the group include credit analysis, documentation, risk identification, exposure monitoring and stress testing. ICM coordinates with credit management groups across ICG businesses approximately to ensure full alignment on business and regulatory goals, as well as consistency and best practices where appropriate.
Within ICM, the Wholesale Credit Quality Assurance function (IBQA) verifies that established standards and processes are followed and consistently applied. ICM Management uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs, and practices as relates to wholesale lending. The results help management identify operational weaknesses, risks associated with the function, training needs, and process deficiencies
The Senior QAO assists in the execution of the QA Program, including:
- Creating and updating QAR Report templates
- Executing routine and complex QARs
- Synthesizing QAR results and preparing quarterly Scorecards
- Providing feedback on new or updates to existing assessment document templates and other templates used throughout the organization
- Mentoring and coaching Quality Assurance Officers
- Maintaining the QA database
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