Crisil - Analyst Relations Manager

About CRISIL Limited

CRISIL is a leading, agile, and innovative global analytics company driven by its mission of making markets function better.

It is Indias foremost provider of ratings, data, research, analytics, and solutions with a strong track record of growth, culture of innovation, and global footprint.

It has delivered independent opinions, actionable insights, and efficient solutions to over 100,000 customers through businesses that operate from India, the US, the UK, Argentina, Poland, China, Hong Kong, Singapore, Australia, Switzerland, Japan, and the United Arab Emirates (UAE).

It is majority owned by S&P Global Inc, a leading provider of transparent and independent ratings, benchmarks, analytics and data to the capital and commodity markets worldwide.

CRISIL is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

To know more: www.crisil.com

Life at CRISIL

Be the impact

Drive growth with a strong sense of purpose.

Create lasting impact that affects individuals, businesses, and the society at large.

That's what 'Life@CRISIL' is all about.

This is where you unlock the next chapter of your career - fueled by our caring culture which encourages you to learn and innovate, an environment that fosters positivity through our people-first approach and an attractive rewards & benefits program that puts your growth in the spotlight. An inspiring setting where you will find the brightest minds, inspiring you to unleash your potential.

CRISIL is a place where your ideas and opinions are always welcome, and continuous learning is the norm. Because we know thats what it takes to solve the biggest real-world challenges and move the needle in the direction of unexplored future possibilities. All without compromising on our strong ethics.

So go ahead. Unlock the next chapter of your career.

Be the impact that transforms the world.

Department - Corporate Group

Job Description

Responsibilities

The analyst relations manager must be a strategist and an orchestrator, ensuring that all relevant internal (executives, stakeholders and so on) and external (industry analysts) collaborate on and execute in alignment with the analyst relations strategy, as well as internal and external initiatives, as appropriate.

As such, the role will have primary and, in certain instances, shared responsibilities to:

- Build and oversee the end-to-end execution of the analyst relations strategy, and corresponding programs and initiatives

- Serve as the liaison between industry analysts and the company while maintaining professional decorum, attention to detail, timeliness, and mutually and strategically beneficial engagements.

- Assume the role of spokesperson and evangelist on the companys/products/services behalf.

- Foster and strengthen relationships with primary, secondary and tertiary analysts to ensure well-rounded engagement, feedback and, ultimately, well-rounded outcomes.

- Develop and deploy analyst relations best practices for program elements, such as inquiry, briefing, events and evaluations, and sharing insights, trends and research.

- Manage analyst relations operations - specifically, third-party resources such as budget, contracts and tools, in addition to defining, measuring and reporting on metrics/outcomes.

- Set expectations - based on executive, stakeholder and corporate goals - on what analyst relations can achieve with the resources at hand.

- Identify and develop spokespeople, including executives and subject matter experts, to ensure fluid and deliberate messages are shared and best practices are deployed.

- Collaborate cross-functionally with internal teams to drive outbound engagement and inbound insights in alignment with corporate and analyst relations objectives.

- Define a communications cadence and feedback loop to ensure that the dissemination of analyst insight from engagements and research is shared with the right stakeholders at the right time.

- Orchestrate and execute a best-on-class analyst event/summit.

Skills

- To support the wide range of responsibilities encompassed within this leadership role, candidates must possess an equally broad set of skills.

Communication skills must be able to:

- Moderate executive-level communications to ensure a focused and valuable interaction with clear next steps.

- Listen keenly to both validate existing hypotheses and uncover new insights.

- Distill complex topics into actionable feedback.

- Determine when to probe for additional information.

- Deliver clear, compelling and articulate-written and verbal communications.

- Command and sustain attention, and be, ideally, a natural, authentic storyteller.

Creative skills

- Think outside-the-box to make and create mind share.

- Balance strategic and creative thinking with tactical and detailed execution.

- Recommend approaches from varying industries and/or methodologies to contextualize and test.

- Must be open to experimenting with new approaches, testing the hypothesis and establishing key performance indicators (KPIs) that can help determine effectiveness.

- Must be able to balance innovation against known and effective approaches.

Analytical skills

- Ability to identify signals through noise and take the best next action.

- Ability to analyze and interpret disparate datasets to derive insights.

- Intuition to challenge conclusions based solely on data patterns.

- Willingness to change direction based on results illustrated through data.

Technical skills

- A strong understanding of the technology landscape.

- Ability to learn and articulate the companys approach to a technology and/or service and its place in the ecosystem.

- Ability to deliver business cases and points of validation.

Managerial skills

- Strategic prioritization, including project and resource planning and management.

Budgeting experience

- Ability to allocate resources to support objectives and measure impact.

- Ability to review, evaluate and collaborate with internal and external teams to negotiate contracts, their terms and conditions, as well as services and/or products, timelines and potential discounts.

Leadership skills

- Ability to establish analyst relations as a strategic function to deploy third-party insights and guidance to competitively and efficiently establish the technology and service provider as a leader in the space.

- Ability to build relationships with functions outside of analyst relations - including but not limited to marketing, corporate communications, demand generation, product management, sales, customer success, services and IT.

- Experience in managing escalations and corresponding process

- Experience in selecting and managing external resources

- Ability to manage upward in the organization to influence executives, as well as down

- Concise and deliberate communicator

- Consensus builder

- Decisive decision maker

- Persuasive influencer, with the ability to build enthusiasm for new plans

- Self-motivated with the ability to inspire others

Background

Experience

- Eight or more years of analyst relations and B2B technology marketing experience.

- A minimum of five years in marketing, strategy or communications roles in enterprise technology and/or service providers, and more than three years of experience in analyst relations preferred.

Track record

- Ability to provide examples of analyst relations programs, its objectives, strategic programs/initiatives and outcomes from prior roles in enterprise technology or service providers, with the corresponding impact on the business.

- Ability to provide examples of exceptional reputation among the analyst community, existing relationships with firms and analysts.

- Ability to articulate and provide examples of understanding research and advisory firm processes, in addition to showcasing your ability to negotiate contracts and providing maximum value with analyst relations budget.

Education

- Bachelor in marketing or business.

- Master of Business Administration a plus.

Open Positions - 1

Mandatory Skills

Communication skills, Leadership Skills, Strong Interpersonal Skills, Presentation Skills,

Organization Skills, Strategic Thinking, Analytical Skills, Problem Solving, Stakeholder Management

Location - Mumbai, Maharashtra, India

Education Qualification - Bachelor's degree in Marketing, Business, or a related field. MBA preferred

Experience - 8 to 12 Years