Crest Property Solutions - Customer Relation Manager

Key Responsibilities :

- Oversee and manage our CRM system to ensure data accuracy, functionality, and usability. Customize and optimize the system to meet the specific needs of our real estate business.

- Maintain and update client records, including contact information, preferences, and communication history. Ensure the CRM database is organized and up-to-date.

- Create and manage automated processes and workflows within the CRM system to streamline tasks such as lead follow-ups, email marketing, and client communication.

- Generate reports and analyze data from the CRM system to identify trends, opportunities, and areas for improvement in client engagement and sales processes.

- Assist in developing and executing client communication strategies, including email campaigns, newsletters, and personalized follow-ups to nurture client relationships.

- Strong attention to detail and data accuracy.

- Proficiency in data analysis and report generation.

- Organized and capable of managing multiple tasks and priorities.

- Customer-focused mindset and the ability to build and maintain client relationships.