Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has expanded to be global effort employing over 45,000 people in 50 countries. With new leadership, a new strategy and a new streamlined global organization, we are set for growth. We partner across business, division and regions to create innovative solutions to meet the needs of our clients and to help our employees grow. It is high priority for us to continually invest in our employees by providing ongoing opportunities for training, networking and mobility. Join us and let's shape the future of Credit Suisse together. We Offer - - By being part of our team Responsible Level 1.5 operations for all Global Teamwork Services. - Responsible for incident, problem, change as well as capacity, performance and service quality for email, real time voice, video conferencing, document management and retention. - Design, collect and analyze operational metrics to consistently improve the service quality and end experience - Responsible for dedicated risk management of the services provided to business. - Identify and remediate any resiliency gaps that may lead to service interruption if not addressed. - Partner with End User Support Services to support a robust client engagement model. - Build and mature the day to day relationships with Engineering, Product and Support to ensure the collective success of EUS and Technology Services. - Engage regional risk boards as required and represent EUS CS for any local regulatory inspections or requirements. - Develop, implement and handle a service quality framework as part of a global team. - Optimize workforce strategies that balance regional coverage with global harmonization. - Line management responsibility for teamwork staff in Pune. - Handle and prioritize the book of work. - As a global service lead, influence and lead staff in other regions in support of service harmonization

Pune

Credit Suisse - Vice President - L1 Collaboration Support 

Credit Suisse - Vice President - L1 Collaboration Support  ,Job Description for Credit Suisse - Vice President - L1 Collaboration Support  in Credit-Suisse in  Pune for (14-18) years of experience. Apply Now!

Job Description for Credit Suisse - Vice President - L1 Collaboration Support  in Credit-Suisse in  Pune for (14-18) years of experience. Apply Now!