- As part of PMO team, manage various aspects of project reporting and documentation
- Maintain list of project sponsors and key stakeholders for providing guidance to support successful delivery of the change projects
- Create status as detailed level project phases and ensure the creation and maintenance of documents
- Track, manage and report the project headcounts, resources and budgets
- Manage the creation of project documents with appropriate version control, distribution, updates and storage
- Create and manage the key terminology, scope documents, and responsibility charts
- Assist with hiring resources for the projects in conjunction with HR team and vendors where applicable
- Ensure actions and requirements arising from project reviews are followed up
- Continually review and challenge the currency and completeness of project documentation
- Set up project governance forums, meeting and workshops and manage logistics for them
- Manage project related travel plans and ensure objectives and agendas are clear to enforce maximum effectiveness
- Take minutes and actions from key project/program meetings and ensure follow ups and closures
- Identify and communicate transferable lessons and encourage best practice
Qualififcations:
- Proven track record of managing PMO processes within a large organization - preferably in the Banking Industry and/or Financial Services
- Experience of working at detailed delivering Change Management approaches as a PMO in a complex organization
- Demonstrated experience in project and program status tracking and reporting including all aspects - headcounts, budgets, hiring, risks, issues, actions etc
- Ability to understand and work with BAs, PMs and IT to consolidate plans and reporting and challenge/resolve issues etc
- Strong skillset in creating various forms of documentation - project plans, status reports, headcount/budget reporting, technical documentation, organization charts, process flows
- Experience working with MS Word, PowerPoint, Excel, Visio and other documentation
- Very strong communication skills - both written and verbal
- Positive mindset to create simplified processes and tools to help senior stakeholders spend less time in administrative tasks
- Experience in administrative and logistical activities for projects - meetings, forums, travel, agenda creation, minutes and actions
- Self-motivated with a strong sense of ownership and accountability for tasks and people
- Proven ability to communicate with all levels of management in a clear, concise manner
- Excellent organisational, problem solving, leadership, written and verbal communication skills
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