Credit Saison - Associate Program Manager - Co-Lending Business

1)Document and own the financial operations and KYC Processes at partner level.

2) Coordinate with internal resources and third parties/vendors for the flawless execution of projects.

3)Key point of contact between the client, bank, cross-functional stakeholders, and company leadership with a responsibility to drive collaboration between all parties involved to prioritize, schedule, and deliver on time.

4) Manage the relationship with the client and all stakeholders for Compliance and Financial Operations.

5)Own and execute the Digital Lending guidelines with the partners.

6)Conducting requirement analysis and providing suggestions for changes with the success of the partner's program post go-live.

7)Ensure smooth monthly reconciliation of all partners by bridging the gap between partner operations and internal stakeholders.

8)Manage multiple partners, follow up on open threads, and ensure timelines are met on reported issues and requirements.

Core skills:

1) Sound understanding of different LMS construct with the ability to define the process with partners.

2)Ability to approach a range of business problems analytically.

3)Recognize opportunities to strengthen controls and improve operational efficiency.

4)Process orientation: Ability to improve processes through standardization and automation.

5)Analytical thinking: Ability to do qualitative and quantitative deep dives on new and emerging tech trends.

6) Stakeholder management: Ability to quickly build relationships and become a trusted partner to internal and external stakeholders.

7)Ability to synthesize information both verbally and in writing to influence and drive alignment.