Associate Product Manager
Job Description :
- The Associate Product Manager will be responsible for supporting the Associate Vice President - Product, to plan and deliver product features and functions to meet prioritized objectives for the benefits of business.
- To be successful in this role, the candidate should have previous experience in end-to-end product development.
- The candidate will work with stakeholders from across multiple Credit Fair lines of businesses and functions to manage the product roadmap and align it to business needs.
- The main responsibilities include gathering product requirements, prioritizing feature implementations, and improving overall user experience.
- Ultimately, the candidate will work with internal teams to build products that fill gaps in market and increase customer & merchant satisfaction.
Roles & Responsibilities :
- Gather and communicate requirements to ensure development team understand problem statements so they can propose solutions
- Collaborate with development team to understand and present demand requirements for delivering functional solutions
- Demonstrate the value of demand items and be able to prioritize effectively
- Prepare and own backlogs
- Suggest product enhancements to improve user experience
- Conduct research to identify customer needs and market gaps
- Create support and training documents for internal and external users
- Develop cohesive working relationships with stakeholders
Requirements & Skills :
- Good domain knowledge of Financial Products and Services. Knowledge of Credit Underwriting, Collections, Operations & Customer Service will be added benefit
- Strong experience in managing user experience, design thinking and user acceptance testing, both in an Agile and Waterfall delivery environment
- Extensive hands-on experience in planning, testing, and defect tracking skills including using a variety of tools such as JIRA, Trello, Confluence, etc.
- Demonstrate problem-solving and decision-making skills
- Outstanding knowledge of technology and digital product management
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate
- Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels
Experience & Qualifications :
- 2+ years of experience in a similar role
- A bachelor's degree in marketing, business management, computer science, or similar field
- Experience of managing products through their lifecycles
- Certification in Product Management
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