Crack-ED - Client Relationship Manager

Key Responsibilities:

- Client Engagement: Establish and maintain strong relationships with clients to understand their business challenges, objectives, and opportunities.

- Strategic Analysis: Analyze clients' data and business processes to provide actionable insights and strategic recommendations.

- Sales Presentations: Present value propositions to both current customers and prospective sales leads, demonstrating how our solutions can help achieve their business goals.

- Lead Generation & Sales: Prospect for new sales leads, effectively pitch our products/services, and close sales to achieve revenue targets.

- Client Support & Retention: Ensure continuous client satisfaction through proactive engagement, addressing any concerns, and providing regular updates on project progress.

- Project Management: Manage multiple client projects, ensuring timely delivery and alignment with clients' expectations.

- Collaboration: Work closely with cross-functional teams, including sales, marketing, and product development, to meet client needs and drive business growth.

Key Skills & Qualifications:

- 4-6 years of experience in client relationship management, sales, or consulting.

- Strong experience in consultative sales, including identifying client needs, proposing solutions, and closing deals.

- Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients.

- Proven ability to manage multiple projects simultaneously and meet deadlines.

- Strategic mindset with the ability to analyze client data and provide actionable recommendations.

- Strong negotiation and presentation skills, capable of selling complex solutions to a variety of stakeholders.

- Ability to adapt and work in a dynamic environment, balancing multiple client needs and priorities.

- Bachelor's degree in Business, Marketing, or a related field (MBA preferred)