Corrective Action & Preventive Action Specialist - eCommerce

CAPA (Corrective Action & Preventive Action) Specialist for A Leading E-Commerce Organization (1-4 y

Position : CAPA (Corrective Action & Preventive Action) Specialist

Location : Bangalore (Outstation candidates will also do, who are willing to relocate)

Experience required : 1-4 Years

Candidates from Tier 1/ Tier 2 Institute are eligible

Industry preferred : eCommerce/ Consulting firms

Job Responsibilities :

- As a CAPA Specialist you will be expected to lead projects aimed at improving customer experience by improving processes and/OR fixing problems with a specific vertical.

Primary responsibilities will include :

- Understanding as-is business setup and processes

- Support the identification of robust root cause analyses for given problems

- Identification of appropriate corrective and preventive actions

- Maintaining awareness of industry best practices for the vertical

- Preparing business cases for changes required to execute and implement the actions

- Obtain buying from businesses on the changes required to be implemented and work with key stakeholders to ensure alignment on planned actions

- Drive implementation of projects and periodically check for effectiveness of CAPA

- Perform other duties as necessary

Parul
Iris Corporate Solution