Convergys - Supervisor/Assistant Manager - Talent Acquisition

Position Summary :

The Supervisor/ Assistant Manager Recruiting ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible assisting with development of recruiting strategy and managing a team who assess hiring needs and interview candidates for positions.

Essential Functions/Core Responsibilities :

- Responsible for development, implementation and administration of recruitment programs

- Direct the activities of a team who assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders

- Set team goals and targets and monitor progress against recruitment department metrics. Responsible for measuring team productivity.

- Lead a team responsible for the execution of initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants

- Work with hiring manager(s), HR, and appropriate stakeholders to determine final decisions on candidate hiring, make recommendations on appropriate hire(s) based on need and candidate interaction

- Partner with HR and Compensation to offer competitive compensation packages and facilitate negotiation with candidates

- Coaches team in leveraging various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source and attract qualified candidates

- Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools

- Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting

- Promote the Company image to candidates and external service providers

Candidate Profile :

- Bachelor's Degree/PG in related field and 5 - 7 years relevant experience preferred

- Strong communication skills, both written and verbal

- Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables

- Proficient in Microsoft Office

- Awareness of recruiting metrics and trends - retention, quality of hire, net throughput, etc.

- Self-starter, sense of urgency, and works well under pressure, ability to work in a high-velocity environment

- Strong attention to detail

- Ability to foster a sense of professionalism and relationship building for self and team

- Ability to handle and maintain confidential information