Contract Manager - BPO - LLB/LLM

Job Summary

Industry experts developing commercial strategies & executing them through :

(1) creation and positioning of commercial value

(2) improvement in terms & conditions from a commercial, legal perspective

(3) creation & protection of up-sell opportunities; Risk Management across the contractual lifecycle; Monitoring & working with the Core 3, for improved financial (margins, cash, working capital & upsell) performance of contracts, from the prior SDP baseline; Ensuring governance, through adherence to Sales Directives & applicable RSI & obtaining requisite approvals; Relationship management for enduring customer relationships & satisfaction, both internally & externally.

Responsibilities & Tasks

- Drive the creation of the commercial strategy

- Ensure conversion of the commercial strategy, into the proposal

- Drive the drafting, negotiation and finalization of the contract

- Ensure Contract Sign off and Handover

- Develop & drive the planning and execution of Contract Governance Preparation & its Execution

- Ensure Contract Completion Verification

- Drive Contract Finalization & closure

- Drive Contract management excellence

Position Qualifications

Core Competences:

- Problem Solving & Strategic Thinking

- Creative & Analytical Skills

- Change Management Skills

- Leadership & Managerial Skills

- Negotiation & Argumentation

- Presentation & Communication skills

- Risk Analysis & Management skills

- Cultural Awareness

- Customer & Market Insight

- Knowledge Sharing (Tools & Methods)

- Planning & Organizing Skills

- Result Oriented

- Sales & Business Development Skills

- Team Work & Collaboration

- Drafting Skills

- Commercial & Financial Understanding

- Legal & Regulatory Understanding

Behavioral Competences:

- Commercial Thinking

- Formulating Strategies & Concepts

- Persuading & Influencing

- Creating & Innovating

- Deciding & Initiating Action

- Delivering Results & Meeting Customer Expectations

- LLB or LLM required full time. LLB level could be OK if the candidate otherwise is deemed suitable, but LLM level is the preference.