Content Innovation Manager

Responsibilities:

- Create powerful narratives by sector/sectors to enable effective marketing communication

- Co-ordinate with multiple stakeholders to secure relevant information sufficient for creating these narratives

- Manage key stakeholders by sector/practice area to ensure expectations are met/exceeded, timelines are heeded

- Develop excellent quality content

- Work with a global team of experts who will be collaborating together to create a very powerful customer experience over time, over channels, and through all types of perspectives.

Required Competencies:

We're looking for candidates who -

- Are motivated individuals with excellent communication & writing skills

- Are exceptional marketing and customer experience executives

- Are keen to pursue a career in communications and customer experience

- Have the ability to tell an engaging story about the disruption collapse and transformation of any industry - Have an in-depth understanding of what the customer journey and the customer value chain mean - Have expertise in understanding the role of public relations, press releases, email, website, social media, and other marketing assets to tell the story

- Have prior experience in marcomm, journalism, internal/marketing communications within the research or consulting industry

- Have a post-graduate in journalism or communications with atleast 7-10 years experience. A Degree in Visual Communication, Literature, or Journalism background

- Have prior knowledge of handling content for public relations, press releases, email, website, social media, and other channels to tell the story

- Are Proficient in MS Office - Word and Excel

- Are Well-organized and detail-oriented

- Take ownership to work independently with remote supervision

- Can multi-task and meet tight deadlines

- Are disciplined and adhere to high-quality standards

- Is a strategic thinker; understands how operational activities are vital in supporting the overall strategy of the business