Chief Operating Officer
Key Responsibilities :
- Collaborate with the CEO in setting and driving organizational vision, operational strategy.
- Build and manage strategic partnership with external parties and Partner with internal stakeholders to drive operational excellency.
- Standardize the internal management process and improve the current processes.
- Set up business processes, procedures and policies through in-depth evaluation, and execution of continuous improvements in standard practices and quality control.
- Drive change in operating models and challenging the existing processes to device strategies.
- Balance multiple program/projects from initiative to closure by coordinating with internal and external stakeholders.
- Define project scope, objectives, and governance in collaboration with management and business partners.
- Actively lead project scope and objectives against quality standards, targets and budgets.
- Plan, manage and track project delivery breakthroughs, resources, timeline, and budget.
- Identify risks, issues, dependencies, and issues as well as actively track / drive respective mitigations.
- Ensuring that all processes and services are carried out in full compliance with regulatory requirements.
- Strategizing and implementing initiatives focusing on improvements in cost, control, capacity, client service and cycle time.
- Funnel Management/Solution Management/ Delivery/Fulfillment.
- Working closely with the Product/Tech Team to ensure a smooth GTM and After Sales
Job Essentials:
To qualify, the potential "Chief Operating Officer" should meet the following criteria:
- MBA from Tier 1 Institute.
- Communicate and maintain trust relationships with stakeholders, business partners and authorities.
- Experience of managing P&L.
- Open mindset and looking for learning opportunities.
- Driven, meticulous, delivery-oriented, problem solver, great communicator.
- Industry preference : Fintech/Payments/Digital Payments/Digital Lending
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