Consumer Product Manager - Micro Financial Services

Role : Consumer Product Manager - Micro financial Services

Company :

The company is a mission driven fintech team of finance, analytics and technology professionals, focused on driving financial inclusion to serve the underserved across their

credit, savings and financial needs. The company is a great venture striving to provide financial access to the two billion underbanked people in the emerging markets across Africa, Asia and Latin America. The company transforms alternate customer data into financial identity using machine learning to predict their financial behavior, thus enabling the financial institution to design financial products for them.

The company is a part of a large software company in India.

Job Location : Gurgaon

Job Objective :

The Company works in the Micro-lending space offering various credit products to the Underserved population. The consumer product manager will be responsible for driving various Micro credit/ Micro Saving product initiatives in Africa.

Job Responsibilities :

- Understanding of the Customers in each market, their needs and other information which will drive product creation and the lifecycle

- Ship product, deliver on KPIs and develop deep product expertise within a cross-functional team

- Support Product launches across multiple countries

- Support in continuous product enhancements/bug fixes on an ongoing basis

- Track performance of Portals/Products/Customer experience

- Establish Product-market fit & work on the product constructs

- Develop a strong understanding of in-country context, user needs, and competitive landscape

- Create product constructs as per competitive analysis for each market

- Responsible for creating customer lifecycles, customer flows & customer communications

- Perform UAT of the credit products

- Role focused on Africa market

Desired Candidate Profile :

Work Experience : 6+ years experience in managing consumer products, with 2+ years in lending/payments

Core Skills :

- Proficient with the latest methods of product discovery and development

- Develop Micro credit products across Retail and Merchant customer segments.

- Ability to understand and develop multiple levers across customer lifecycle for Lifecycle management.

- Build Business models

- Ability to understand client requirements and convert it into a proper product concept and integrate into product roadmap

- Demonstrated ability to use data to drive critical results

- Ability to design simple and intuitive user interfaces across USSD/Mobile web/App/Web

- Drive technical teams to deliver desired elements to support business

- Appreciation of UI/UX design principles will be an advantage

- Business rationale for enhancement and expansion of different product features and functionalities

Compensation : Not a constraint for the right candidate