Consultant/Sr Consultant - Functional - CRM

Microsoft CRM 2013 & 2011 experience

Excellent Client communication and presentation skills

Experience in Analysing Business process

Experience in preparing Functional Requirement Document, Fit Gap Analysis Document

CRM application solutioning and design

Experience in High level and low level design documentation, Data model design, Use case design and documentation

Experience in mapping requirements to CRM 2013

Experience in designing the functional architecture including integration with ERP & Existing systems

Experience in creating integration design and documentation

Experience in customizing CRM application (Entity, Form customizations, Business process, workflows)

Installation setup and configuration

Experience in Implementation