- Should have experience of CRM, preferably CRMNext.
- Experience of project management, client coordination.
- Passionate, self driven, able to work with minimal supervision.
- Program Management/ Liasoning for the client and vendors.
- Help & guide to gather business requirements and translate them into workable CRM solution specifications through the vendor (Program Management).
- Think outside of the box and strive for innovative solutions.
- Support the clients definition of a CRM vision and roadmap.
- Define industry and client specific business processes.
- Co-facilitate trainings/workshops client-side.
- Work in diverse teams for large private or public sector organisations.
- Good communication skills (verbal and written).
- MBA from a premier institute.
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