Role Summary:
- The role requires an individual with 8-12 years of experience in the Primary and Secondary Sales Domain with deep understanding of the process and technology used by the Distributors. The ideal candidate should understand how the various processes work in the Secondary Distribution space and should be able to leverage the data to derive actionable insights.
- Experience of implementation of DMS and SFA will be added advantage.
Job Description:
- Should have good idea about mobility/ Sales force automation via handheld terminal (HHT), Beat Management, Order capturing via HHT
- Analytics & Dashboarding: Should understand how to leverage data which is available at different platforms for Primary & secondary sales and come up with actionable insights
- Should be an independent thinker and have zeal to drive action spanning across multi-functional teams/vendors
- Should have knack for capturing repeated pattern/trend in support tickets raised in last 3-6 months and come up with action plan to thwart any performance/application/business issue - Should be able to think at higher level in terms of data flows and interfaces build up to guide team to come up with optimal design for any developments
- Experience on different FMCG sales systems related with Retailer app (for ordering), HHT, DMS, SAP, will be an added advantage
Required Skills:
- Excellent communication and interpersonal skills to interact with internal and external stakeholders
- Ability to work on complex application/technical problem identification and resolution
- Comfortable with applying technical solutions to business/technical problems through customer interactions, design, debugging, testing, and integration/implementation
- Minimum 8-12 years of work experience in Sales and Distribution Space
- Exposure to DMS e.g. Botree, Newspage, etc. will be an added advantage
Personal Attributes:
- Ability to cope in a complex and fast-changing business environment and to respond calmly and rationally to changing aspirations in a deadline-driven situation
- Updated with the recent changes in the Primary and Secondary sales domain on the business and technical trends
- Works independently on complex processes and modules that may be used by one or more programs or systems
- Strong planning and organizing skills including the ability to manage several work streams simultaneously
- Excellent communication skills with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally
- Good influencing and persuasion skills with the ability to enthuse and inspire multidisciplinary teams and build successful relationships at all levels
- Good team player, self-motivated and able to work on own initiative
- Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues
- Ability to balance conflicting and changing demands through prioritization and a pragmatic approach
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