Consultant - LIMS/IT

Consultant - LIMS LabVantage

Key Responsibilities :

- System stewardship

- Product and data ownership for ELN and SDC

- First point of contact for Knowledge Capture system requirements

- Data Quality representative

- R&D partnering

- Liaise with Business Group Digital Leads and SMEs for change management and rollout planning

- Liaise with Programme Lead for strategic direction, required funding and resources, and escalation of issues

- Liaise with Data Quality Lead for best practices and process optimisation for Knowledge Capture

- Managing the workload of Business Analysts assigned to the Knowledge Capture systems

IT partnering:

- Liaise with Ops IT Manager and IT Service Owner for demand process, incident and problem management, and cyber security

Operational Tasks

Governance:

- Project planning in conjunction with ELN and SDC IT Managers for releases, upgrades etc.

- Responding to Cyber Security requirements (Penetration Testing, Disaster Recovery, Access Control, SBD Assessment etc.)

- Monitoring User audits and resolving any issues e.g. inactive account audits, admin account audits

- Monitoring incidents via Yammer and L3 Support Reviews (monthly with ELN and SDC IT Managers and monthly with R&D Platform Manager)

- Ensuring ELN and SDC remain 'best-in-class tools and evaluating alternative solutions i.e., through market analysis

Training & Communications :

- Creating and updating Training materials (Scripts, Guides, Videos etc.)

- Leading and resourcing Training for new groups of Users

- Onboarding activities associated with new User groups

- Reporting on Data Quality compliance

Development and Support :

- Prioritising new requirements for ELN and SDC

- Leading and resourcing Testing of new releases and upgrades

- Liaising between L1/2/3 Support Teams and Users