Key Responsibilities: Strategic Leadership - Develop and implement national strategies to drive digital adoption across all regions. - Set performance goals and ensure alignment with the bank's digital business targets. - Lead and mentor regional heads and area managers to achieve organizational objectives. Program Management - Oversee the planning and execution of digital adoption initiatives and campaigns. - Ensure effective deployment of resources to maximize customer onboarding and digital product usage. - Monitor and evaluate program effectiveness, making adjustments as necessary. Team Management - Manage a nationwide team, including Digital Banking Champions, Team Leaders, and Area Managers. - Foster a collaborative and high-performance culture within the team. - Provide training, support, and development opportunities to enhance team capabilities. Stakeholder Engagement - Collaborate with internal and external stakeholders to ensure seamless implementation of digital adoption strategies. - Maintain strong relationships with bank branches, regional offices, and corporate headquarters. - Represent the Digital Banking Adoption Services in meetings and conferences. Performance Monitoring - Track and report to Management on key performance indicators (KPIs) related to digital adoption. - Ensure compliance with regulatory requirements and internal policies. Customer Focus - Champion a customer-centric approach in all digital adoption activities. - Develop process & strategy to address customer feedback and issues promptly to improve service quality. - Innovate and implement solutions to enhance the customer experience with digital products. Innovation and Continuous Improvement - Identify and implement new technologies and processes to enhance digital adoption. - Stay abreast of industry trends and best practices to ensure IGSSL & Indian Bank remains competitive. - Drive continuous improvement initiatives to optimize efficiency and effectiveness. Financial Management - Prepare and manage the budget for Digital Banking Adoption Services. - Monitor expenditures to ensure they align with financial goals and constraints. - Identify cost-saving opportunities without compromising service quality. Risk Management - Identify potential risks related to digital adoption and develop mitigation strategies. - Ensure that all digital initiatives comply with data privacy and security regulations. - Implement and enforce policies to safeguard customer information and bank assets

Chennai

Consultant - Digital Banking 

Job Description for Consultant - Digital Banking  in Indbank Global Support Services Limited in  Chennai for (10-15) years of experience. Apply Now!