Consultant - Billing Assurance/Revenue Assurance - Telecom Domain

JD :

- Knowledge of telecom process like Billing, Collections and Dispute Resolution etc. is a must

- Assist in Account Receivable reconciliation of corporate clients

- Discuss the history of the account, known problems, and supporting documents of customer with account managers

- Conduct roots cause analysis for the outstanding payments and recommend corrective action

- Finalize the outstanding amount after resolving the billing disputes

- Prior experience in working with telecom companies would be an added advantage.

- Assist in internal audits, revenue assurance and billing assurance.

Educational & Professional Credentials :

- Chartered Accountant/MBA from a reputed institute

- Post qualification 0-2 years in a related field, preferably in professional services and/or industry

- Big4 article-ship/experience strongly preferred

Professional Competence and Development :

- Demonstrate strong technical skills.

- Demonstrate knowledge of business process and related risks.

- Take responsibility for making appropriate decisions.

- Take responsibility for executing work plans and managing projects effectively. .

- Demonstrate the ability to evaluate, synthesize, organize and interpret data and information.

- Develop the ability to transport process and risk services to multiple industries.

- Seek industry / service line training and stay informed about new developments.

- Obtain appropriate professional or technical certification.

- Identify gaps between required skills and existing competencies and assist in identifying appropriate training to fill gaps.

Client Service Delivery :

- Routinely seek information from the client regarding their needs and concerns.

- Become alert to potential problems in the client relationship and engagement.

- Instill a caring attitude toward the client.

- Develop sound job administration skills so that jobs run smoothly.

Required Knowledge & Skills :

- Prior project management and supervisory skills

- Interpersonal skills to interact in team environment and foster client relationships

- Demonstrated understanding of the importance of business ethics

- Sound job administration skills

- Good written communication skills including documentation of findings and recommendations

- Strong analytical skills

- Must be able to handle highly confidential information in a strictly professional manner

- Must be able to maintain professional demeanor in times of high stress

Required Technical Knowledge & Skills :

- Proficient in Microsoft Office suite applications (Excel knowledge is must)

- Knowledge of Data Analytics software's like SQL/ Access / ACL is an added advantage

- Understanding of Billing System (Kenan) and Provisioning system (Metasolv/Crystall Ball/Empower)

- Knowledge of auditing processes and methodologies, including flowcharting