Comviva - Program Manager

Company profile :

Comviva is changing the world through digital experiences. Our innovative portfolio of digital solutions and platforms bring greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and bring efficiency.

From maximizing customer lifetime value to enabling large scale digital transformation, we partner globally with organizations in the communications and financial industry to solve problems fast and transform for tomorrow.

Comviva solutions have been deployed by over 130 Communication Services Providers and Financial Institutions in more than 90 countries and have delivered benefits of digital and mobility to billions of people around the world. We are a part of the $21 billion Mahindra Group.

Our portfolio spans across multiple domains:

- Financial Solutions - amongst the largest digital payment platforms globally with 130+ deployments and over 2 billion users

- Digital Systems - 180+ deployments in 60+ countries, processing over 1 trillion messages annually

- Growth Marketing - award winning AI driven solution with 40+ deployments across 25+ countries

Comviva management practices have been a subject of best practices study by Harvard Business School (HBS) with a series of two case studies published in 2020. With 55 awards in three years, near monopoly in 5 countries, featured in the Gartner hype cycles for 4 consecutive years, our leaders addressing at the United Nations are all a testimony of the impact we have in the financial services industry. We are

- Three times GLOMO Award winner

- Consistently positioned in the Gartner Magic Quadrant on Integrated Revenue and Customer Management for CSPs for the last three years

- Six times winners of Africacom awards in the 'Best Mobile Financial Services' category

- Great Place to work certified and recognized Amongst India's Top 25 Best Workplaces for Women in 2019

Roles and responsibilities :

- We are looking for a project manager to be responsible for handling our company's ongoing projects.

- You will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include submitting project deliverables, preparing status reports, and establishing effective project communication plans as well as the proper execution of said plans.

- Coordinate internal resources and third parties/vendors for the flawless execution of projects

- Ensure that all projects are delivered on-time, within scope and within budget

- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

- Ensure resource availability and allocation

- Develop a detailed project plan to monitor and track progress, manage changes to the project scope, project schedule and project costs using appropriate verification techniques

- Measure project performance using appropriate tools and techniques, report and escalate to management as needed

- Manage the relationship with the client and all stakeholders

- Perform risk management to minimize project risks

- Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation

- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project

- Track project performance, specifically to analyze the successful completion of short and long-term goals

- Meet budgetary objectives and make adjustments to project constraints based on financial analysis

- Develop comprehensive project plans to be shared with clients as well as other staff members

- Excellent client-facing and internal communication skills

- Excellent written and verbal communication skills

- Solid organizational skills including attention to detail and multitasking skills

- Strong working knowledge of Microsoft Office and Power Point Proven working experience in project management is good to have Project Management Certification (PMP or Prince2)