Overall Purpose of the Role : - The Head of Sales will develop and implement sales strategies at the National level. He will ensure that relevant market analysis data are in place for different segments in the Market. He will support the development of internal processes to ensure that the sales department has the right priorities and focus and can work effectively. - The Head of Sales will develop a sales organization with strong performers who are located in the relevant geographical markets. The team will actively pursue new business opportunities. He will advocate the use of Compass's agreed sales methodology (Sales Funnel). - The Head Sales will have strong relationship skills, a strong negotiator who actively participates in bid processes and consistently challenge the rest of the organization if the market offer is not at the right level to win/retain business. - Close working relations with Head of Operations to drive profitable business growth &amp; assist in client retention Key Accountabilities : - Sales Strategy - Working in partnership with the Country Managing Director, develop business strategy and influence operating performance. Challenge existing business models to deliver enhanced shareholder returns. Identify and gather intelligence on key opportunities for rolling three-year plan. Ensure SWOT analysis is commercially viable. - Growth - Focus on planned profitable growth and achievement of ITY-ARO Targets. Lead bid processes and ensure efficient and relevant participation from the organization. Secure work processes comply with Compass Group sales methodology. Negotiate and close key contracts. - Market Development - Developing business in new markets and growing existing market share by building strategies towards expansion and continued sustainable growth in the existing market. Agree strategic plan for market development - Forecasting and Planning - Lead sales forecasting, planning, and budgeting processes used within the sales organization. Support the provision and continued development of a supply chain solution in our tender bid submissions that meets our compliance principles. Bid management Process adherence - Client Relationship - Build relationship with key clients and potential clients. Develop client relationship and retention programs - Team leadership - Lead a team with focus on processes and training. Develop competencies and processes required to create an effective and efficient sales force. - Quality - Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organizations - planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the firm. - Process Improvement - Works to ensure all sales organization objectives are assigned in a timely fashion. Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement. - MIS/Reporting - Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed. - Performance Management - Implementing a culture of strong sales performance in compliance with Compass Group Sales methodology. Reporting the performance of the Sales Team submissions and the provision of management recommendations to meet KPI targets. - Team Leadership &amp; Coaching - Creates a clear sense of team identity. Focuses on aligning and building effective teams across functions and geographic areas. Delegates decision making to the correct level within the organisation. Provides feedback and coaching to team members for development. Ensure the retention of top talent in Sales. Person Specification : COMPETENCIES: - Able to interact effectively at all levels and across all functions both within Compass and externally - Sets demanding annual goals that exploit commercial opportunities and maximize profitability. - Promotes a Performance / Achievement Culture. - Articulates priorities for the business and translates Group strategies into business or functional strategies for own area of responsibility. - Always thinks from the client and customer perspective to deliver solutions that provide a win/win impact and make sound commercial sense. - Challenges the status quo and articulates clearly the case for change. - Aligns and transforms the organization through people and the successful implementation of core processes to achieve sustainable business improvement. - Creates local partnerships. - Business and results-focused. X` - Ability to solve complex problems. - Strong negotiation skills - Strong English written and verbal skills QUALIFICATION / EXPERIENCE: - Proven track record of exceeding sales targets - Experience of managing the end-to-end sales process - 15-18 years of Sales experience out of which last 10 years should be in a leadership position. - Handle P&amp;L independently - MBA from Tier-1 institute is preferred - Target focused - Knowledge of selling contracted services within foodservice, retail and facilities management industries - Highly literate and numerate - Competent in all Microsoft packages - A seasoned business leader with a proven track record of commercial success leading a department or business - Experience is leading strong performing teams - Experience selling services is essential. Essential : Leadership Behaviours : - Openness, Trust &amp; Integrity - sets the highest ethical and professional standards at all times. Bases relationships on honesty, respect, fairness and a commitment to open dialogue and transparency - Win through Teamwork - Pursues friendly relationships with colleagues and clients, makes contact with colleagues across the organisation and shares own knowledge and insight and displays a high level of energy and commitment to the organisation - Passion for Quality - Sets demanding performance expectations, sets priorities to maximise benefits, tracks the commercial implications of a situation in a step by step way - Can Do - Finds new/quicker ways of meeting goals, shows conviction in own judgement and decisions responds quickly under pressure and overcomes hurdles to achieve targets - Responsibility - Takes responsibility for own actions, makes a positive contribution to the health and wellbeing of colleagues, customers, the communities we work in and the world we live in Leadership Competencies : - Commercial &amp; Results Orientation - Set demanding goals and targets that make the most of commercial opportunities. Implement world class service standards and deliver high-performance results that stand out in the market and are recognised to be industry-leading - Client/Consumer Focus - Thinks from the client/consumer perspective and delivers improved services that provide win/win solutions. Anticipates client/consumer needs and takes action to add value - Strategic Leadership - Articulates business priorities within a 3-5 year horizon and translates group strategies into business or functional strategies for own area of responsibility - Change Leadership - Challenges the status quo and clearly articulates what needs to be changed. Transform and aligns the organisations through people and processes to drive for sustainable improvement - Collaborate, Influence &amp; International Business - Creates partnerships at group/international level. Shares best practices across the business and adopts and implements best practices developed by others with the group. Takes personal ownership for global opportunities by leading the Sales Bid Approach &amp; Process firmly Key Contacts and Working Relationships : - Country MD - CEO SUS - Lead Generation &amp; Inside Sales - VP Operations &amp; Leadership Team - Leaders in Sales - Functional heads - Sales teams within India - Regional Business Directors - Regional Operators - Clients

Gurgaon/Gurugram

Compass Group - Head - Client Solution/Support Services 

Compass Group - Head - Client Solution/Support Services  ,Job Description for Compass Group - Head - Client Solution/Support Services  in Compass Group in  Gurgaon/Gurugram for (18-20) years of experience. Apply Now!

Job Description for Compass Group - Head - Client Solution/Support Services  in Compass Group in  Gurgaon/Gurugram for (18-20) years of experience. Apply Now!