Community Manager - Online

Company Description: BlaBlaCar: a high growth French company

BlaBlaCar is the largest long distance ride sharing company in the world, with 10 million users in 12 countries. BlaBlaCar connects drivers with empty seats with passengers looking for a ride, allowing them to share the costs of the trip (fuel and toll) and have an enjoyable ride. Every month, over 1 million people use BlaBlaCar to travel, thus creating an entirely new, people powered, transport network.

We are a successful and innovative Europe based start-up, backed by Accel Partners and Index Ventures, currently in a rapid international growth phase. Our HQ is in Paris, France and we have teams in Spain, Italy, Poland, Germany, Russia and the UK. We are soon bringing our innovative offer to Turkey, Brazil and India, amongst other countries.

With dedicated customer service, state of the art web and mobile platforms, and a highly engaged community of users, BlaBlaCar is making road travel convenient, money-saving, fun and more efficient. We are recruiting talented new team members to support our growth in India.

Being part of the BlaBlaCar team means:

- You will have a positive social impact on the world, as we continue to make road travel smarter, cheaper and more sustainable

- You will work in a fast-paced environment with a highly agile team of dynamic, hyper-motivated and talented individuals

- You will join an international company, with a real international culture and vision; and cross-country work opportunities

For more information on the company, please visit www.blablacar.com and for recent press coverage www.blablacar.com/blog/blablacar-press.

Community Manager - Online

- You will report to the India Country Manager, streamlining daily contact with the Global Communications team in Paris and with other community managers based across Europe.

Key responsibilities will include:

- Defining and implementing a publication schedule for our different channels, while benchmarking competitors (and relevant companies) and their strategies

- Answering to our members questions on social networks while identifying and winning the loyalty of defenders

- Moderation of content (user comments, profile pictures, vehicle pictures)

- Detailing out new communication strategies, both online and offline

- Regular contact with community to source case studies for use in our communications

- Excellent spoken and written communication skills

- Deep understanding of community management: social networks, event organization and member relations

- Professional experience of 1 year+ is essential

- Passion for BlaBlaCar and the mission of the company

Job Location: India Country Office, Gurgaon