Commercial Supervisor - Alternate Revenue Business

Designation : Commercial Supervisor-Alternate Revenue Business

Location-Mumbai, Maharashtra

CTC-10.58 L.P.A to 12.63 L.P.A

In hand: INR 67,000 pm to 80,000 pm

Experience-Min. 5 Yrs.

Job Description :

- To achieve new agents / reseller acquisitions, penetrate existing accounts and retain the signed accounts to achieve the annual revenue target.

Primary Activities / Responsibilities :

- Create and implement plan for revenue generation by addition, penetration & retention of new agents / reseller.

- Create & enhance brand image of the company with existing & new agents / reseller through regular planning, monitoring, directing & motivating the team.

- Monitor service rendered to agents / resellers regularly & get feedback from them on a regular basis.

- Ensure submission & collection of bills.

- Ensure proper implementation of Contract Operating Procedure across the zone for each client.

- Monitor any leakage in the revenue.

- Create and execute initiatives to improve revenue churn.

- Conduct service reviews with agents / resellers.

- Review and appraise performance of business partners periodically.

Performance Indicators :

- New Business Generation (Increase Market Share)

- Retention of existing agents / resellers.

- Increase agent / supervisor base.

- Timely billing and collection.

- All other commercial goals laid down.

Management Specialist positions - General mandated activities :

- Lead generation.

- Through internal sources and through online search & other available database. On ground leads basis the local meeting and onsite leads.

Prospecting / Conversion Stages :

- Reviews with the new local resellers to understand their business potential / expectations in terms of revenue, volumes, lane mix and future growth opportunities.

- Shortlist reseller based on their commitment for onboarding.

- Training for price related as well operational SOP / escalation matrix etc.

- Drive all internal paperwork for bg/ account set up / ICRIS generation to cite a few.

- Provide relevant operations contact details to the resellers for them to understand company's connections & volume tendering formalities.

Monitoring / Penetration :

- Monthly business reviews

- Follow up on the penetration opportunity available with the reseller and on volume compliance

- Make suitable representation to the District RM for revised proposal.

- Provide feedback to the resellers on the penetration opportunity.

Billing queries / disputes :

- Support the company's collections to solve billing queries / disputes

- Weekly dispute reviews

Other support :

- Conduct trainings if required

- Follow up for revised addendum, contract & BG renewal