Commercial Manager - Retail

Store Selection and Spend (Capex) :

- Responsible for evaluation of the capex / IRR and approval of the store

- Defining the norms of making of payment as advance with LOI, Security deposit and ensuring adherence to the same

- Tracking of stores planned for opening vs actual, tracking of delays, dead rent etc for new stores and renovations.

- Approving of capex and keeping record of the commitments, spends, approvals, against budget and norms, checking against over spend and tracking of progress.

- Coordinating with RBD, legal, Project and Brand for getting the store opened in time for related financial issues.

Stores (Opening/Running/Closure) :

- Responsible for store opening activities from finance perspective, checking of legal compliance, payments to landlord, bank for cash/cheque/credit card etc

- Responsible for day end, collection reconciliation of cash, credit card &; PV against daily sales at stores.

- Coordinating with the regional commercial team for their day-to-day activities and giving guidance and support in implementation of various process and policies.

- Recommend unviable store closure based on performance criteria as defined by the business. Settle accounts based on agreement with landlord with Retail Ops and ensure recovery of security deposit from LL with RBD, Telephone Co and Electricity Board, as may be applicable

- Be a single point of contact for stores, retail ops and finance, approve expenses

- Store compliances, GST-PF Tax, Trade licenses, Store PnL,ERP management, create cash flow projections Formulation and Adherence to SOP

- Identify all areas of operations where an SOP will bring effectiveness

- Verify existing SOPs in such areas to ensure they are updated and meet the requirements.

- Maintain SOPs in place in areas which are lacking control or clarity

- Ensure strict adherence to such SOPs with clear outlines for exception approvals.

Customer Management / Business Partnering :

- Manage the relationship with the MDP, distributor and franchisee from a business point of view.

- Manage conflicts and resolve issues.

- Being sensitive to market requirements and taking decisions as to whether and how the same needs to be incorporated into the company policy.

Receivables Management :

- Monitor the overdue status of receivables and ensuring timely collection.

- Initiate action for recoveries in case of defaults

- Obtain collection plans from customers with commitment on payments and following up for the same. Provision Control and Adequacy

- Maintain adequate provisions for discounts and returns as per signed off norms and having regular review to ensure all brand offers have been taken into account.