Commercial Head - Automobile Dealership Operations

Commercial Head - Automobile Dealers/Showroom

Experience Required: Minimum 15+ years in Automobile Dealership Operations

Department: Commercial Operations

Role Overview:

We are seeking an experienced and dynamic Commercial Head to oversee the P&L, budgeting, revenue tracking, and cost control for our automobile dealerships across Bangalore. The Commercial Head will be responsible for managing inventory, supply chain operations, ensuring compliance with industry standards, and leading a team to ensure excellence in all commercial operations. This role also requires a strong focus on customer relations and a keen understanding of the automotive retail market.

Key Responsibilities:

Profit & Loss (P&L) Management:

- Own the overall P&L for all showrooms in Bangalore.

- Develop and implement strategies to ensure profitability across all operations.

- Monitor financial performance, identify variances, and take corrective actions to meet financial goals.

Budgeting and Revenue Tracking:

- Prepare and manage annual budgets for all commercial operations.

- Track and report on monthly, quarterly, and annual revenue performance.

- Implement strategies to drive revenue growth while maintaining cost controls.

Cost Control & Financial Analysis:

- Oversee and optimize operating expenses to ensure cost-effective operations.

- Conduct regular financial analysis and identify opportunities for cost reduction.

- Ensure that financial procedures and policies are followed across all departments.

Inventory Management:

- Lead the management of inventory for all showrooms.

- Ensure optimal stock levels, minimize excess inventory, and ensure timely replenishment of vehicles and parts.

- Work with suppliers to manage supply chain risks and ensure availability of products.

Supply Chain Management:

- Manage end-to-end supply chain operations, ensuring timely deliveries, reducing lead times, and minimizing disruptions.

- Coordinate with manufacturers, logistics providers, and suppliers to ensure efficient product flow.

- Maintain strong vendor relationships to ensure favorable terms and conditions.

Compliance & Regulatory Oversight:

- Ensure adherence to all legal and regulatory requirements within the automobile industry.

- Oversee compliance with taxation, labor, environmental, and other commercial regulations.

- Conduct regular audits to ensure compliance and mitigate risks.

Commercial Operations Leadership:

- Lead and manage all commercial operations in the dealerships, ensuring smooth day-to-day functioning.

- Develop and implement operational strategies to improve efficiency and customer satisfaction.

- Establish performance benchmarks and ensure operational KPIs are met.

Team Management:

- Lead, mentor, and manage the commercial operations team.

- Develop training programs and ensure that team members are equipped with the necessary skills and knowledge to perform their roles effectively.

- Foster a positive and productive work environment while maintaining high levels of motivation and engagement.

Customer Relations:

- Ensure a strong focus on customer satisfaction across all showrooms.

- Work closely with the customer service team to resolve issues and ensure customer retention.

- Implement customer-focused initiatives to build brand loyalty and long-term relationships.

Strategic Planning & Market Analysis:

- Analyze market trends, competitors, and customer preferences to develop strategies that enhance dealership performance.

- Identify new business opportunities and lead initiatives to expand market share.

- Collaborate with the sales and marketing teams to align commercial goals with overall business objectives.

Required Skills & Qualifications:

- Minimum 15+ years of experience in a senior commercial role within the automobile dealership industry.

- In-depth knowledge of P&L management, budgeting, financial analysis, and cost control techniques.

- Proven track record in inventory and supply chain management.

- Strong understanding of regulatory compliance in the automobile industry.

- Excellent leadership and team management skills.

- Strong analytical and problem-solving abilities.

- Ability to manage multiple priorities and projects simultaneously.

- Exceptional communication and interpersonal skills.

- Proficiency in MS Office, ERP systems, and other commercial management tools.

Preferred Qualifications:

- Master's degree in Business Administration (MBA) or a related field.

- Experience working in a multi-location or multi-dealership environment.

- Exposure to digital transformation in commercial operations (e.g., e-commerce, online sales tracking, etc.).

Work Environment:

- Fast-paced and results-driven environment.

- Occasional travel to different showrooms and dealerships across Bangalore.

- A highly collaborative and customer-centric work culture.