Coloplast - Clinical Manager

Coloplast - Clinical Manager

A Great Place To Work

- The primary objective of a Clinical Manager is to provide clinical support and training for application / product to internal stakeholders (sales and marketing teams) and external stakeholders (doctors, nurses) in India and assist the National Clinical Manager in various projects.

- Train both internal and external customers on clinical applications and the products - ensure the sales and marketing teams and partner representatives are sufficiently trained in the relevant products and their clinical application so that the business is promoted accurately and competitively

- Develop and maintain relationships with Key Opinion leaders (KOLs)

- Drive all clinical educational programs for their respective zone

- Assist the National Clinical Manager in the various projects like establishing centres of excellence, creating and managing advisory boards, creating clinical evidence, influencing national / regional guidelines, conducting high impact clinical programs etc.

- Maintain a fundamental understanding of the function and capabilities of the key competitor products and their areas of clinical application

- Represent the regional when clinical or product trials conducted in the region require local support, expertise and/or monitoring

- Provide market feedback on customer or product issues experienced in the field and also areas of interest or potential research for future product development

- Provide clinical and technical support to the internal team or partner stakeholders. This includes problem-solving, provision of technical details for tender preparation, product demonstrations and any questions of a clinical or technical nature

- Regularly liaise with the Global Learning Centre, Product Development, Medical Affairs and Applied Research such that a wide view of the organizations educational and technical activities can be maintained

- Ensure the Clinical Manager's own clinical expertise and professional competence remains current and relevant so that the role's primary objective can be met

- Field work with the sales team on a regular basis

- To represent the organization in various national and international conferences and share the latest developments in the domain

- Demonstrates a sound understanding of industry/clinical/technical issues to facilitate development of clear, concise materials

- Represents the organization in delivering education to internal and external stakeholders.

- Seeks opportunities to share educational experiences with others

- Draws upon an in-depth knowledge of the clinical application of products, key opinions within the market and recent research to enhance customer knowledge and awareness of organization's products

- Ensures training needs are identified for all customers and plans/organises the logistics of training delivery

- Delivers training to targeted customers and motivates and energises the audience to commit to the organization's products

- Maintains accurate training records and evaluates training feedback from individual customers

- Understands the principles of adult learning and the need to deliver 'train-the-trainer' solutions that align with customer needs

- Demonstrates credibility and flexibility when delivering training with customers at a range of levels

- Demonstrates subject matter expertise when facilitating solutions, e.g., product and disease state knowledge

- Demonstrates high impact presentation skills that enhance understanding and buy-in.

- Facilitates self-directed learning and encourages active utilisation of distance and e-learning tools

- Maintaining own professional competence and expert clinical applications knowledge without practising on a daily basis

Personal Characteristics :

- Demonstrates drive and ambition to grow himself / herself as well as Coloplast India with a positive and "can do" attitude.

- Strong belief in alignment with Coloplast Mission, Vision and Values.

- Passionate to make a difference and curious to learn.

- Strong ethical mindset.

- Excellent self-organisation capabilities.

- Able to handle multiple tasks simultaneously.

- Rigorous and ready to stretch.

- Good at prioritisation.

Education & Experience :

- Subject matter expert in area of clinical specialisation.

- Preferably a MBBS, MD.

- 5 years including relevant exposure in similar role.

- Experience in a medico marketing, communications, or administrative position.

- Experience in multiple software packages including graphics, supported by expertise in Microsoft Word, Excel and PowerPoint.

- Effective communication skills (written and verbal) to interact with management and peers.