Posted By
Posted in
Banking & Finance
Job Code
807216
Job Description - Collections Head, Mumbai
Purpose of Job
Drive Collections of the entire portfolio of Housing Loan and SME Lending business
1. Agency Management & Performance Management
- Review portfolio of existing collection agencies,recommend empanelment of new collection agencies & propose any changes if required.
- Review existing allocation logic to collection agencies and propose any changes for improvement if required.
- Implementing the monitoring mechanism and MIS to ensure that each parameter of KPI is constantly measured, reported, analyzed and improved
- Act as a constant source of feedback to product and policy teams to aid in amending policies/products time to time to suit the market risk.
2. Performance Management
- Monitor month-wise collection cost, analyze gap between business plan and actual cost, and propose action plan for improvement including change of collection agencies, allocation logic, new payout scheme and etc.
- Monitor monthly performance of Recovery Department, particularly performance of surrender/repossession at NPA stage, auction, days in stock, repo loss per unit sold and write-off bad debt collection.
3. Governance & Compliance
- Implement processes as per policy.
- Educate and train the team members on the policy requirement
- Ensure and check that collection policies and standards are being implemented at the ground level.
- Ensure that region / area is always Audit Ready and Complaint with internal and external policies and regulations in the area of management.
Didn’t find the job appropriate? Report this Job
Posted By
Posted in
Banking & Finance
Job Code
807216