Cognowiz - Senior Account Manager

Company Description: CognoWiz is a leading Business Intelligence solutions company based in Mohali district. The company focuses on providing end-to-end BI services to clients with a specific emphasis on analytics. CognoWiz offers consulting, training, support, and managed services in the Business Intelligence domain.. Role Description. This is a full-time on-site role for a Senior Account Manager at CognoWiz. The Senior Account Manager will be responsible for managing client accounts, developing strategic relationships, and ensuring client satisfaction. Daily tasks may include client communication, account planning, and overseeing project delivery.. Qualifications. Experience in account management, client relationship management, and business development. Strong communication and negotiation skills. Proficiency in business intelligence tools and technologies. Ability to analyze data and provide insights. Experience in the IT or Business Intelligence industry. Bachelor's degree in Business Administration, Marketing, or a related field. Ability to travel for client meetings as needed. Show more Show less

Responsibilities:

Strategic Account Management:

- Develop and execute strategic account plans to achieve client objectives and drive revenue growth.

- Build and maintain strong, long-lasting relationships with key client stakeholders at all levels.

- Proactively identify opportunities for upselling and cross-selling CognoWiz's solutions and services.

- Serve as the primary point of contact for assigned accounts, addressing client inquiries and resolving issues promptly.

Client Relationship Management:

- Cultivate deep understanding of client business needs, challenges, and goals.

- Conduct regular client meetings to review performance, gather feedback, and identify areas for improvement.

- Ensure client satisfaction by delivering high-quality services and exceeding expectations.

- Act as a liaison between clients and internal teams to ensure seamless project delivery.

Business Development:

- Identify and pursue new business opportunities within existing client accounts.

- Collaborate with the sales team to develop and present compelling proposals and presentations.

- Stay abreast of industry trends and competitor activities to identify potential opportunities.

- Contribute to the development of marketing materials and sales strategies.

Project Oversight and Delivery:

- Oversee project delivery and ensure alignment with client expectations and timelines.

- Coordinate with internal teams to ensure timely and effective project execution.

- Monitor project progress and provide regular updates to clients.

- Address any project-related issues and ensure client satisfaction.

Data Analysis and Reporting:

- Analyze client data and provide actionable insights to drive business decisions.

- Utilize business intelligence tools and technologies to generate reports and dashboards.

- Present data-driven recommendations to clients to optimize their business performance.

- Track and report on account performance metrics.

Travel: Be available to travel for client meetings, presentations, and conferences as required.

Qualifications:

- 10+ years of experience in account management, client relationship management, and business development.

- Need a applicant who has their own vendors and clients and who serve their own role