Responsibilities :   - Design strategic initiatives for global campaign management teams leading to business growth acceleration, Customer Satisfaction (CSAT) improvement or operational efficiency gains.   - Develop and maintain the business rhythm including cross-functional Objectives and Key Results (OKR) setting and communication, and business reviews.   - Lead multiple strategic initiatives and projects, scaling them from concept to delivery in partnership with sales support operational teams.   - Prepare critical leadership updates, reviews and strategy communications; share success stories and highlights from different Large Customer Sales teams. Present updates to executive management.   Preferred qualifications :   - Ability to problem solve with ability to analyze complex data sets.   - Ability to lead cross-functional large projects without much supervision and work with project teams to deliver outcomes within project timelines.   - Ability to quickly understand changing business needs and priorities.   - Ability to engage across cross-functional teams and influence senior managers.   - Long term strategic thinking balanced with attention to detail and execution skills.   - Executive level written/verbal communication skills.

Delhi NCR

Hyderabad

Cognizant - Senior Manager - BPO Operations 

Cognizant - Senior Manager - BPO Operations  ,Job Description for Cognizant - Senior Manager - BPO Operations  in Cognizant Technology Solutions in  Delhi NCR Hyderabad for (12-15) years of experience. Apply Now!

Job Description for Cognizant - Senior Manager - BPO Operations  in Cognizant Technology Solutions in  Delhi NCR Hyderabad for (12-15) years of experience. Apply Now!