CMR Group of Institution - Head - Operations

Roles & Responsibilities

Process alignment and codification:

- Streamline and strengthen administrative processes followed by all campus offices and bring in efficiency of operations across all campuses.

- Design and put in action a very elaborate process manual covering all non-academic processes. This would involve:

- Understanding existing processes

- Identifying gaps, if any and scope for improvement

- Putting together the ideal process manual including process descriptions, flow charts, templates for documentation etc.

- Rolling out these processes across all campuses

- Periodically audit/monitor process compliances and propose recommendations to further strengthen processes.

2. Systems Development and Process Manuals:

- Develop, document and implement school-wide non-instructional systems and procedures that ensure operational excellence within the school. Systems include but are not limited to: Safety and Security, procurement, Inventory and asset management, compliance tracking, new campus set and existing campus readiness manuals and budget management.

3. Compliance:

- Capture and organize key school data with reliability for the creation and completion of various compliance reports

- Manage and successfully complete all necessary compliance reporting Local and State government agencies such such as BBMP and BDA etc.

- Ensure that all fire, life, and safety regulations and procedures are implemented ensuring the well being of all school staff and students.

4. Procurement, Inventory and Asset Management:

- Manage procurement processes for books, housekeeping, cleaning, lab, stationery, IT, furniture, equipment, library, TRC to ensure the school has all necessary supplies

- Maintain accurate inventory records of the schools assets.

- Ensure that an Asset Register is developed and maintained for all school assets.

5. New Campus Set-up and Facilities Management:

- Be responsible for all CMR K-12,Ekya Schools and CMR PU Colleges ( HRBR, BTM and ITPL), their maintenance, development and efficient use and ensure that appropriate records are maintained and progress is made.

- Create and coordinate new building hand-over, including all functional rooms, restrooms, keys etc.

- Develop manuals for equipment and areas, for example and not limited to, STP, cabling.

- Develop standard school signage system, fire evacuation process etc.

- Work with the Facilities manager to monitor and evaluate work of on-site contractors, and negotiate reductions or remedial work where appropriate.

- Oversee the purchase, repair and maintenance of furniture, equipment and fittings.

- Ensure complete campus readiness before the start of the academic year including scrapping unwanted assets/papers, fixing all repairs, completing maintenance works for building cleaning, water plants,

6. IT Services:

- Have oversight of IT services working with external provider and internal IT technician.

- Manage and monitor IT and Systems. Services and devices include and are not restricted to CCTV, Internet, Cyberroam, Exotel, biometric, photocopiers, printers, devices and system.

- Ensure that an Asset Register is developed and maintained for all IT assets that have been provided to all employees.

7. Financial Administration Functions:

- Review and approve spending (check requests, purchase orders, reimbursements, etc.) up to agreed-upon thresholds; prepare larger expense requests for review by Founder and Managing Director.

- Responsible for petty cash disbursement and approvals.

- Ensure invoices are paid on time through ensuring cheques are signed promptly and all invoices are passed onto the finance team

Qualifications

- 5+ years of experience in working with K-12 schools in a similar capacity with proven experience in operations, business, finance/accounting, and/or administration

Required Core Competencies include:

- Strategic thinking and an entrepreneurial spirit that maximize available resources and develop excellent, sustainable outcomes

- Solid organizational and time-management skills, including the ability to advance numerous competing priorities

- Strong interpersonal and communication skills, including the ability to coordinate activities across team members at multiple locations

- Adaptability and comfort working in a complex, fast-paced environment that demands continuous learning and improvement

- Outstanding organizational skills and high attention to detail; outstanding communication skills.

- Ability to maintain confidentiality is of utmost importance.

Professional Background:

- Bachelor's degree required; Master's Degree in related field preferred