The role will focus on developing in-depth understanding of Key Accounts of different industry verticals - F&B / Hospitality / FMCG / FMCD / Healthcare & Wellness / Lifestyle. The role also requires an efficient leader who monitors the operations and hence ensures efficiency in execution at any point in time. The role will report to a Zonal Manager
Direct Reports: 5-7 Key Account Executives
Responsibilities :
Merchant Acquisition:
- Set up and lead the team to achieve merchant acquisition goals and targets
- Track progress against plan by implementing strong processes & review mechanism using well defined metrics
Account Management:
- Set up and drive the team to achieve active merchant targets through effective servicing
- Ensuring effective deployments, training and farming of merchants acquired
- Plan, assess & implement monetization avenues
Map Competition:
- Monitor competition activity in key accounts and ensure appropriate response strategies are formulated and implemented
- Share best practices internally for growth of the larger team Team and Stakeholder Management
- Contributions in the areas of leadership development, employee engagement, organization development and capacity building
- Work with internal stakeholders including Marketing, Customer experience
Requirements:
- MBA with good academic record
- Proven working experience of 3-6 years in sales/business development with at-least 1 year in modern trade / Key account management
- Excellence communication and influencing skills
- Should have handled team and processes like goal setting, performance management, etc.
- Strong ethics and discretion while dealing with customers
- Drive for result, able to demonstrate/quantify success relative to established targets and metrics
- Strong bias for action, problem solving and ownership
- Ability to develop strong relationships with stakeholders and be a team player
- Exposure to start up environment is an added advantage
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