Cluster Manager - LAP Business

Job Role:

- Interact regularly with Branch Managers/Branch Sales Managers/ Sales Staff to set targets & achieve required sales.

- Recruitment, Handling and grooming of the Branch Manager in presentation & selling skills.

- Make joint calls with sales team, if required.

- Training for competence development of Branch Managers /Branch Sales Managers.

- Provide inputs to develop marketing strategies and marketing support to Sales Staff.

- Work closely with the Regional /Zonal Manager for developing sales strategies

- Driving Sales Processes

- Ensure the flow of accurate and complete information for customer proposals

- Ensure processes within the steps-of-sale are managed effectively and efficiently

- Provide market intelligence in term of business, product & proposal.

- Demonstrate consistency and maturity in sales forecasting processes

Key Responsibilities:

- Ensure all reports are consistent in quality: accurate, complete and on time

- Achievement of targets: penetration and cross sell.

- To lead the team to meet the business targets of revenue and profitability of the branches under cluster.

- Monitoring performance of Branches in terms of key drivers i.e.

- Contributed Value.Volumes / Profitability / Expenses / Losses

- Employee Retention

- Employee Productivity

- Customer experience

- Manage TATs on credit & processing

- Minimize pre and post disbursal discrepancies