Posted By
Posted in
Banking & Finance
Job Code
1426552
Cluster Collection Manager - Personal Loan - Bank
Responsibilities:
- Work with Debt Collection Agencies & Branches to deliver on Target performance in Pre-charge off as well as Post-Charge off buckets.
- Track Debt Collection Agencies (DCA) performance on a daily & monthly basis against MTD target v/s achievement & issuing performance letters monthly.
- Reconciliation of payments collected along with receipts on a daily basis, to check for any fraud/siphoning of funds by DCA staff
- Perform Audit on DCA by conducting site-visits on a semi-annual basis; Perform Annual review on the Agencies i.e. Financial & reputations; information security & control; on-site review results, service level & yearly performance.
- Execution of legal remedies like sec.138, DRT & Civil Suits proceedings
- Visiting Branches, Customers & DCA's for to drive collections & ensure assigned targets are achieved.
- Follow-up with customers of retail products to walk into the branches and make payments toward their overdues.
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Posted By
Posted in
Banking & Finance
Job Code
1426552