Cluster Manager/Cluster Head - Branch Banking

Job Title: Cluster Head Job

Function: Business Development/ Sales Department : Liabilities

Typical Grade : CM/ AVP

Location : Mumbai

Reporting Manager : Zonal Head

Direct Reports : Branch Heads

Job Summary :

- The position will be responsible for management and effective functioning of at least eight to twelve branches.

- The individual would be responsible for acquisition of new clients, meeting the financial plan and adherence to the defined set of control, compliance and regulatory guidelines.

- Responsible for team management, the individual must ensure a cohesive environment and maintaining the right culture within the branches. Would be also responsible for initiating and successful delivery of micro events to on-board new clients and fasten the pace of growth towards it.

Key Responsibilities :

- Responsible for generating business for various banking products like Savings & Current Accounts, Mutual Funds, Fixed Deposits, Shares etc.

- Taking various initiatives for increasing customer penetration for sales.

- Managing customer centric banking operations, forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms.

- Developing relationships with key decision-makers in target organizations for business development.

- Responsible for managing and growing the retail banking business within a cluster.

- Responsible for sales management and revenue generation within cluster.

- Provide quality leadership, encouragement, and guidance to all assigned personnel, while ensuring that clients receive superior client service quality.

- Perform other duties as assigned by the bank.

Requirements :

Education Qualification : Graduation from recognized University.

JOB EXPERIENCE: 5-10+ of experience in Liabilities function. 3-4 years as Branch Head or Cluster Head in the given location.

SKILLS & COMPETENCIES:

- Good Analytical Skills

- Sound in Banking & Retail Assets Products

- Good communication and active listening skills.

- Confidence and Presentation skills.

- Ability to analyse and research information.