Cluster Head - Liabilities

Job Title: Cluster Head

Department: Liabilities

Reporting Manager: Zonal Head

JOB SUMMARY

The position will be responsible for management and effective functioning of at least eight to twelve branches.

- The individual would be responsible for acquisition of new clients, meeting the financial plan and adherence to the defined set of control, compliance and regulatory guidelines.

- Responsible for team management, the individual must ensure a cohesive environment and maintaining the right culture within the branches. Would be also responsible for initiating and successful delivery of micro events to on-board new clients and fasten the pace of growth towards it.

KEY RESPONSIBILITIES

- Responsible for generating business for various banking products like Savings & Current Accounts, Mutual Funds, Fixed Deposits, Shares etc.

- Taking various initiatives for increasing customer penetration for sales.

- Managing customer centric banking operations, forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms.

- Developing relationships with key decision-makers in target organizations for business development.

- Responsible for managing and growing the retail banking business within a cluster.

- Responsible for sales management and revenue generation within cluster.

- Provide quality leadership, encouragement, and guidance to all assigned personnel, while ensuring that clients receive superior client service quality.

- Perform other duties as assigned by the bank.

EXPERIENCE

10+ of experience in Liabilities function. 3-4 years as Branch Head or Cluster Head