Cluster Business Lead - Commercial Vehicle Finance

Accountable for achieving Sales targets through Team efforts or through assigned relationships (Onrolls / DDSA / off - roll resources).

It's team handling profile.

- Market the assigned products and grow the business through existing and new relationships.

- Timely servicing of leads received through various channels (such as: YBL Branch, Lead management system, call-centre, website etc.)

- Timely resolution of all discrepancies raised during application processing at underwriting stage and disbursement stage.

- Timely closure of exceptions.

- Ensure customer satisfaction through high level of service

- Build and manage direct and indirect sourcing channels, Alternate channels.

- Grow the existing channels and develop alternate sourcing channels.

- Develop locations to deliver the optimum throughput and identify new business opportunities.

- Gathering market information for the product line and providing timely inputs to product team

- Achieving CASA & PSL targets for the product

- Providing support to collections team in resolution of delinquent cases

- Closure of all gaps, for internal as well as external audits.