Client Success Associate - Consulting Firm

Client Success Associate

KEY RESPONSIBILITIES:

- Offer continuous support for assigned client accounts by driving the consumption of strategic actionable insights and driving high-impact decision making.

- Proactively initiate new project pipeline through additional analysis or research for the client by working closely with the MnM research team

- Generate new opportunities within existing accounts.

- Manage research projects for clients such as market sizing, pricing analytics, competitive landscape assessment, benchmarking studies and more by coordinating between the client, onsite & research team.

- Identify other strategic areas for revenue within existing client organizations to develop more client relationships.

- Coordinate and lead the entire business development process - introductions, presentations, proposals, and closing.

Required and most valued skills: Ability to learn quickly, great relationship building and communication skills, ability to understand and connect problems, desire, and work ethic to grow professionally and personally.